Sunday, August 4, 2013

BSHS 401 Week 4 DQ 2


BSHS 401 Week 4 DQ 2

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Examine two of the communication skills that facilitate change:
Make it safe to explore
Steer around initial worries
Articulate self determination
Help people talk about change
Discuss discrepancies
Allow people to express ambivalence
Bring out confidence
Facilitate commitment
Reflect the opposite side


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